JapanBusOnline support centerJapanBusOnline@mail.j-bus.co.jp Business hours 10:00AM to 4:00PM (JST)
Ichibata Bus Center(Only in Japanese)0852-20-5252 Business hours 9:00AM ~ 6:00PM(JST)
Hiroshima Electric Railway Telephone Center(Only in Japanese)082-207-1073 Business hours 9:00AM ~ 5:45PM(JST)
*We will not accept any inquiries directly regarding any particular bus operations and services since KOBO Co.,ltd. only operates the website for Japan Bus Online, and not the actual bus services. Please contact the operating bus company directly for information regarding bus operations( service status, locations of ticket window, boarding locations, loss of your ticket, lost and found and luggage.)